Real Conversations in Social Media

I had an interesting experience this week that got me thinking into social media and relationships. I attended a workshop on social media and heard about all the devastating events that can happen along with all the positives ideas. A comment was made that when someone is extremely negative about something you post, that it would be wise to not engage in that conversation.

As I think about this and as I think about social media, I realize that I have knowledge that could be useful to the world in terms of understanding this person and realizing the reason for their behaviour. All behaviour is purposeful so when someone posts this way, don’t take it personally because this person is only attempting to get something that they want.

You see “ all behaviour is designed to get us something that we want”. We have a picture in our head of what we want. So when someone sets out on a rant or a negative pursuit, it is important to understand it is THEIR best behaviour at the time to get what THEY want. It really has nothing to do with you.

One of my most favoured questions to ask in this situation is this: What is it you want by (describe the behaviour) that you are not getting? The answer may surprise you. We cannot always get what we want but we can get some of what we need. Sometimes just asking this question the person will feel listened to and it could be need satisfying, thus reducing the frustration for both parties where a real conversation could be held.

Maybe I am dreaming but learning this ideas could impact the whole world of social media and how we treat each other. I have been teaching these ideas for 28 years for use in the real world so why not in the social media world?


Maureen has been teaching this ideas for over 35 years. She is a Senior Faculty Member with William Glasser International, A Licensed Counselling Therapist and Certified Personal and Executive Coach.