Manager as Leader

Respect in workplace





On May 29th we completed a Certification and Instructor program in Choice Theory, Reality Therapy and Lead Management. What this means is that the people certified had gone through all five levels of the William Glasser International Training Program and are recognized around the world by over 96,000 people as be Certified.

The people that chose to, stayed to follow the first level of the Instructor Program and will soon be helping to advance the ideas around the world. It was such a need-satisfying event for both my co-instructor Lynn Sumida and me.

Next month I am starting with a brand new group, August 19-21 and registrations are coming in but there is still time to join. I don’t normally talk a lot about Lead Management but in our organization we teach managers to be leaders, hence lead management.

According to Peter Drucker a manager:

1) Sets objectives. The manager sets goals for the group, and decides what work needs to be done to meet those goals.

2) Organizes. The manager divides the work into manageable activities, and selects people to accomplish the tasks that need to be done.

3) Motivates and communicates. The manager creates a team out of his people, through decisions on pay, placement, promotion, and through his communications with the team. Drucker also referred to this as the “integrating” function of the manager.

4) Measures. The manager establishes appropriate targets and yardsticks, and analyzes, appraises and interprets performance.

5) Develops people. With the rise of the knowledge worker, this task has taken on added importance. In a knowledge economy, people are the company’s most important asset, and it is up to the manager to develop that asset.

So often people are placed in the role of manager without any training in how to manage people. In our training we focus on how to manage people in such a way that it is a win-win proposition and people actually want to do quality work for the manger. Check us out. Our next training is listed here:

Maureen has been teaching this ideas for over 35 years. She is a Senior Faculty Member with William Glasser International, A Licensed Counselling Therapist and Certified Personal and Executive Coach.